Nimble

Take your Customer Experience (CX) to the next level

Efficiency at Work

Comprehensive Basic Module

Standardly equipped with a wide range of functions

Phone Operation

Nimble offers an intuitive CTI client for seamless call management and optimal customer interactions.  

View Colleague Statuses

Direct insight into colleagues' statuses, including personal statuses, for effortless collaboration and communication.  

Queue Insight

Always know if there are calls on hold and whether they can be answered within a reasonable time.  

Add-On Modules

Integrate Nimble into your business processes.

Flexseating

Logging into your device from Nimble is a breeze, even with older devices! 

Callback Requests

Send your colleagues a request to call a customer back and track the status of the request.

Expandable with Plugins

Integrate with the most common CRM applications, giving you direct access to information.

Fully Customizable Layout

Each person can tailor their workspace in a way that is most effective for their specific tasks and workflow. With Nimble, users can fully leverage their unique work style, enhancing productivity and satisfaction.

Nimble offers various versions tailored to different departments within the organization, ensuring each team has the tools they need to work efficiently.  

Basic

All the essential features needed to get started quickly. Suitable for everyone in your organization:

  • Basic phone operation
  • Customizable statuses
  • Flex Seating
  • Setting reminders


Basic Call Center

Suitable for any call center with multiple employees and the need to view data from the CRM:


  • All features of Basic
  • Supervisor functions
  • Call center functions
  • Plugins with data from your own CRM

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Advanced Call Center

When your call center is the heart of the organization and customer contact needs to be as efficient as possible:

  • All features of Basic and Basic Call Center
  • Callback requests
  • Campaigns
  • Omnichannel support

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See Nimble in Action in an Interactive Demo

Discover how you can redefine efficiency in your organization.